How Can We Help?

Find answers to common questions or get in touch with our support team.

Need Personal Help?
Our support team is here to help you make the most of your InfiLuv experience.

info@infiluv.com

We typically respond within 24 hours

Contact Support

Getting Started

How do I create an account?

Click 'Start Your Journey' on our homepage and follow the simple signup process. You'll need to provide your email and create a password.

How do I invite my partner?

Once you're signed up, go to your dashboard and click 'Invite Partner'. We'll send them a special invitation link to join your relationship profile.

What happens after my partner joins?

You'll both have access to all InfiLuv features and can start tracking milestones, planning dates, and building memories together.

Account & Billing

How much does InfiLuv cost?

We offer flexible subscription plans designed for couples. Contact us for current pricing and special offers.

Can I cancel my subscription anytime?

Yes, you can cancel your subscription at any time from your account settings. Your access will continue until the end of your billing period.

What payment methods do you accept?

We accept all major credit cards and PayPal for your convenience.

Features & Usage

How do I add a milestone?

Go to the Milestones section in your dashboard and click 'Add Milestone'. You can set dates, add photos, and write notes about your special moments.

Can we both add memories and photos?

Both partners can add memories, upload photos, and contribute to your shared relationship timeline.

How does the love languages feature work?

Take our comprehensive love languages quiz to discover how you and your partner best give and receive love, then get personalized tips.

Technical Support

I'm having trouble logging in

Try resetting your password using the 'Forgot Password' link on the login page. If issues persist, contact our support team.

My photos won't upload

Ensure your photos are under 10MB and in JPG, PNG, or GIF format. Check your internet connection and try again.

The app seems slow or buggy

Try refreshing your browser or clearing your cache. If problems continue, please contact us with details about your device and browser.

Still Have Questions?

Join thousands of couples building stronger relationships with InfiLuv.

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